Bartender
This is an excellent year round part-time position – evening and weekend hours. Rocky Gap Flintstone, MD, USA Mixes and serves alcoholic beverage and/or non-alcoholic beverages according to established recipes and procedures.Mixes and serves beverages in a service station capacity to Beverage/Food Servers in a prompt and efficient manner.Takes and fills all food and drink orders and assists in maintaining guests dining area in a clean and neat manner.Receives, issues and keeps necessary records of
Rocky Gap Casino ResortCook
Full-Time OR Part-Time This is an excellent year round full-time position with a $500.00 dollar sign on bonus. Multiple Promotion Opportunities · Prepares, seasons, finishes, and garnishes all food in kitchen preparation in accordance with established recipes. · Maintains all refrigeration and dry storage areas to ensure proper handling and rotation of products. · Ensures that stations are clean and that all food items are properly covered and stored at the end of shift. · Follows all recipes, specs,
Rocky Gap Casino ResortCustomer Support Representative
The Group: The Products group is the home of manufacturing and innovation at Morningstar. The individuals in this group transform our high-quality data, independent research, and technological expertise into well-designed products that delight our clients. The group’s product management, product development, and service teams collaborate with our Client Solutions group to help provide clients with relevant products and bundled solutions. The Role: Client Support Representatives (CSRs) provide “smart,
Morningstar, Inc.Data Management Associate
The Team Morningstar’s Information Products division is responsible for developing and delivering our core technology platforms and related services for institutions, financial advisors, and individuals. Key products include Morningstar Direct, a global research platform for institutions; Morningstar Advisor Workstation/Morningstar Office, a complete portfolio management and investing platform for financial advisors; and Morningstar.com, an investment website with research, data, and tools for individual
Morningstar, Inc.General Cleaner
Responsible for providing cleaning services in assigned resort areas. Interacts with guests and fellow employees in a professional and courteous manner. Complies with established safety precautions when using equipment and supplies.Maintains all work areas and ensures environmental services equipment is free of safety violations. Reports any hazardous conditions or broken equipment immediately to management.Ensures that all cleaning materials, chemicals, and equipment are used per the manufacturer’s
Rocky Gap Casino ResortGuest Experience Manager
Description Resolve Guest Experience issues or customer satisfaction complaints through the following methods:Communicating clearly with upset guests of escalated and non-escalated issue utilizing active listening skills, exceptional customer service skills, positive tone and professional language and conflict resolution tactics.Communicating with other departments for assessing and analyzing possible corrective actions or improvements to our process and finalization.Daily tracking of the Property
Railey VacationsGuest Service Representative
This is an excellent year round part-time position that can lead to full-time – evening and weekend hours available. · Maintains a working knowledge of casino facilities, amenities, room types, as well as current and upcoming casino and local special events in order to advise guest of the same, whenever possible. · Responds to guests’ requests or inquiries courteously and promptly. · Posts charges to guest accounts and processes payment of accounts. · Prepares and distributes management reports to
Rocky Gap Casino & ResortHot Tub/Pool Cleaner
Description Essential Responsibilities:Drive personal vehicle from house to house to clean hot tubs and/or poolsClean hot tubs and/or pools and balance the water chemistryClean area surrounding hot tub and/or pool including pool rooms, furniture, floors, etc.Complete and file required documents/paperwork for each serviceReport any issues seen with the hot tub and/or pool to supervisorAssist other departments as needed Minimum Required Skills and Competencies: Valid Driver’s license, clean driving
Railey VacationsHousekeeper
Description As part of the Housekeeping Team we are looking for someone who is efficient, motivated, and possesses a friendly and courteous manner with all guests in person. The employee will be trained to clean and prepare rooms for occupancy per company standards. Essential Responsibilities:Provide exceptional customer service to other staff, owners, or guests throughout the work day.Notify supervisor of any damages, deficits and disturbances within properties as soon as possible during your work
Will O' the WispHousekeeper
Description Essential Responsibilities:Provide exceptional customer service to other staff, owners, or guests throughout the work day.Notify supervisor of any damages, deficits and disturbances within properties as soon as possible during your work day.Handle reasonable complaints/requests with professionalism and patience.Cooperate with inspections and feedback.Check stock levels of all inventory provided and replace when appropriateCare for company equipment/cleaning materials and ensure there are no
Railey VacationsHousekeeping Administrative Assistant
Description As the Housekeeping Administrative Assistant, you may look forward to:Answering incoming phone callsNotifying housekeeping of any changes to a reservation; to include but not limited to cleaning status, early check in, late check outsMaintaining the inventory of cleaning suppliesAssessing properties for cleaning ratesUpdating arrival and departuresOther duties as assignedObeys all applicable Federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy
Railey VacationsMaintenance Technician
Description Essential Responsibilities:Complete regular property maintenance and routine preventative maintenance in Railey Vacations rental properties.Daily completion of assigned work order tasks and management; providing consistent communication and key details of work needed/provided through both written and verbal communications.Provides cross departmental Maintenance assistance when needed, working with the Railey Vacations Design Center, Wil O’ the Wisp, Suites at Silver Tree, owner special projects
Railey VacationsMassage Therapist
Provides massage therapy and body treatment services to resort guests to ensure maximum guest service and satisfaction of Spa guests.Maintains knowledge of massage and body treatments offered on Spa menu, including special offers and packages.Performs massage therapy services according to established spa procedures.Maintains proper safety and sanitation of work areas, equipment and tools.Verifies inventory and replenishes spa supplies and products as needed.Provides exceptional service to spa and resort
Rocky Gap Casino ResortRevenue Auditor
Revenue AuditorRocky Gap (Flintstone, MD)Description: Responsible for accurately recording audits daily totals in a timely manner, thereby ensuring smooth and efficient operations in the Revenue Accounting Division of the Finance Department.Performs audit of daily revenue information.Enters daily information into revenue audit report forms, runs back-up reports.Prepares journal entries, tracks coupons used on property, sorts and records complimentary receipts.Reconciles accounts on a regular basis.Assists
Rocky Gap Casino ResortRoom Attendant
This is an excellent year round part-time position – daytime hours. · Vacuums, sweeps, scrubs, mops, and cleans carpet and flooring in guest rooms. · Dusts, brushes, polishes, cleans and vacuums furniture, glass, mirrors, curtains, framed pictures, appliances and other structural fixtures and furnishings in guest rooms. · Scrubs, disinfects and deodorizes showers, toilets, washbasins, and other bathroom and vanity fixtures. · Removes trash and debris from guest rooms. · Strips beds, collects dirty
Rocky Gap Casino ResortSecurity Officer
This is an excellent year round part-time position and can lead to full-time career opportunities. · Generates necessary written reports regarding security-related incidents involving guests, employees and/or the facility. · Escorts and observes guests and employees, to ensure their safety and protection; identifies potential safety hazards and report them for proper resolution. · Becomes familiar with hazardous materials used on property, and all applicable laws, rules and regulations. · Acts as a
Rocky Gap Casino ResortSous Chef
This is an excellent year round full-time position with benefits. · Directs the preparation, portioning, and garnishment of all foods. · Maintains excellent kitchen hygiene conditions at all times. · Tests and develops new recipes. · Monitors guest satisfaction. · Leads, directs, and assists with the work of others. · Controls food and labor costs on a continual basis within approved budgetary controls. · Makes recommendations and suggestions in hiring, terminating, suspending, and counseling to
Rocky Gap Casino ResortSurveillance Operator
Description: Responsible for maintaining close, continuous surveillance of all gaming areas and the entire property, in order to protect life and property at the casino.Monitors all areas of the property at all times, identifying potential security and/or safety risks and reporting them to the appropriate individual or entity, for proper resolution.Utilizes necessary equipment, to identify, record, document and report illegal, suspicious or unusual activities occurring on property.Maintains a working
Rocky Gap Casino ResortUtility Maintenance
This is an excellent year round full-time position. · Designs, tests and maintains heating, air conditioning and ventilation systems. · Troubleshoots/evaluates the system to increase maximum performance. · Performs scheduled and non-scheduled maintenance, including renovation projects on all heating, ventilation, air conditioning and related equipment. · Monitors public space temperatures, making appropriate adjustments when necessary and start/stop fans as required. · Monitors own work load and
Rocky Gap Casino ResortWeekend Receptionist
Description Essential Responsibilities:Serving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.Continuously providing exceptional customer service in all areas of job performance.Answering the phone, screening and forwarding incoming phone calls to appropriate person/department.Receiving and sorting daily mail/deliveries/couriers.Responsible for the coordination of the company “Lost & Found” program.Coordination and assistance with selected office
Railey Vacations