Restaurant Hostess/Cashier

This is an excellent year round part-time – evening and weekend hours.

· Handles initial cordial reception to the guests upon arrival and provides a prompt courteous escort to a dining table.

· Answers telephones and takes reservations.

· Verifies reservations and complimentaries, if applicable.

· Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy.

· Seats guests according to established rotation procedure, distributes menus and introduces the staff.

· Answers any guest questions and refers them, if necessary, to appropriate management personnel.

· Monitors guests’ needs, ensuring all requests are promptly fulfilled in accordance with policies and procedures.

· Maintains professional rapport with marketing department and communicates needs to prioritize services.

· Demonstrates promptness, efficiency, and courteousness to guests in accordance with venue standards.

· Helps record preferential information within reservation system for future service.

· Utilizes guest’s name when applicable.

· Maintains menu knowledge.

· Utilizes reservation system as directed.

EDUCATION and/or EXPERIENCE:

High school diploma or G.E.D. preferred. Previous server experience preferred.